Shipping FAQ
Shipping FAQ
We’re here to answer all your shipping-related questions and ensure a smooth delivery experience.
We partner with some of the most trusted courier companies to ensure safe and reliable delivery of your orders. Our courier partners include:
- Xpressbees
- Delhivery
- Ecom Express
- Ekart Logistics
- DTDC
- Bluedart
All orders placed before 12:00 PM (Monday–Saturday) are processed and shipped within 0–1 working days. Orders placed after 12:00 PM or on weekends/public holidays are shipped on the next working day.
While we make every effort to deliver your order within 5–7 working days, delivery times may vary depending on your location and courier logistics. External factors like weather or transportation delays are beyond our control.
A working day means Monday to Saturday, excluding Sundays and public holidays. Courier companies usually do not operate on these non-working days.
No, open box delivery is currently not available. However, all our shipments are well-packed and insured. Please record a parcel opening video to claim any damage or missing items.
Currently, we do not offer express or same-day delivery. However, we ship most prepaid orders within 24 hours to ensure you receive them at the earliest possible time.
Don’t worry! Sometimes, courier updates may be delayed. Please allow 2–3 additional working days. You can also contact our support team with your order number, and we’ll coordinate with the courier partner for a quick resolution.
Unfortunately, cancellations are not possible once an order is shipped. However, if the parcel is undelivered or returned to us, we will initiate a refund (for prepaid orders) after confirming the return status.